The Creative Gap – The Importance of Creative Planning

Sarah Bell and Alex Wright, part of Bonded’s Content & Create team, spoke at our recent Future Trends in Advertising Festival in Edinburgh to cover the importance of creative planning and how a little extra work at the beginning of the creation process can go a long way. 

What is the creative gap?

The creative gap is the space between a strong campaign idea and the channel-specific assets needed to make that idea work properly in front of the right audience.

 

We work with innovative designs and ideas every day in our Content and Create team here at Bonded, and we’re very fortunate to collaborate with brands that are launching some exceptional campaigns in 2026… 

 

However… Do you want to know what isn’t exceptional?… 

 

We’re seeing many brands launch campaigns with no bespoke channel design, which can weaken content authority and make channel performance harder to maintain. 

Is this a new problem?

We find that clients are launching amazing hero creatives at the core, but once we get to split channel distribution, the creative doesn’t quite fit every booked space. And we aren’t alone in seeing this issue, as it’s now becoming a common trend in the industry. 

 

Semrush states that “less than one in ten marketers thinks their content is working well’, which says a lot about the gap between how much content brands are producing and how much of it is actually landing to the right audience.

 

This isn’t a new problem. We find that creative struggles are usually from either lack of initial budget or resource gets restricted later on in the campaign planning process, or worse yet, when it’s time to push content live.

How do we identify the challenge?

We’ve identified that the challenge doesn’t usually rest in the content or the idea itself, but usually can be traced all the way back to the initial planning phase, where every decision makes a difference.

 

In Content & Create, we have discussions almost daily to bridge that creative gap, and we are determined to solve it. 

 

Speaking of ‘discussion’, let’s not forget the importance discussion has when it comes to strategy and planning, especially during the ideation stage of any project or campaign. There are so many crucial areas that can be missed out of these preliminary discussions that can make a huge impact later down the line. For example, thinking about how to maximise a campaign through effective content distribution, or making sure that the campaign is guided using industry best practices, etc.

 

Don't plan for gaps!

Now, you may already know a lot of the basics. Where is the content going? Who is the content targeted towards? What is the overall goal of the campaign?, but even asking these questions can let the creative gap slip through planning. That’s why we believe in a three stage approach to any creative brief to ensure that all creatives are bespoke to audiences.

What are the key phases?

Phase 1: Who is the audience?  

This is where you outline your objective and where the current gaps are in your strategy. This is best discovered through brand immersion sessions, data sharing, marketing & PR calendar collaborating, and a wider project plan creation.

Phase 2: Full content matrix to be made

This includes messaging frameworks across all channels, pillars and objectives.

Phase 3: Creative planning commences  

Creative is then produced, edited and scheduled in line with the project plan and channel matrix.

Content that Performs

Now, you may be thinking, “how will better creative affect ROI?” Well, when we reach the end of planning a campaign, we should have made use of all testing tools available, including heatmapping and scalable brand uplift studies, just like we do with our partner brands.

 

Ultimately, the trademark of effective creative is high engagement, lower acquisition costs, stronger recall, efficient media spend, and, most importantly, opportunities to test and learn for future creatives. This is because longevity and the potential for brand narrative to live and adapt as your audience grows, is a key pillar to success.

So, when you come to plan your next campaign, ask yourself these questions:
  • Who are we actually trying to reach? Are they in the same place at the same stage?
  • What does this content actually need to do? Does our brief reflect that objective clearly?
  • Where is our audience when this finds them? Does our creative fit that platform and moment?
  • Have we planned for distribution yet? Before planning and production NOT as an afterthought 
  • What does the data tell us, and have we actually listened to it? Insight you don’t act on is just noise. Let it shape the brief.

 

The best defence is proactive accuracy. Brands should publish clear, authoritative information, backed by real experts and verifiable data. The more accurate information you contribute to the web, the more likely AI systems are to reflect your brand correctly.

Final Thoughts

We believe that the brands that break through the market aren’t just making more content, like AI slop or basic variations, they’re being intentional and understanding where audiences are in their channel journey when experiencing the creatives.

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